Installations Preformed by DIRECTV

If you have questions, concerns or need technical support about your installation or system feel free to call us at 1-888-681-8154 we will be happy to help!

Standard Professional Installation does not include:

• Install or relocation of additional receivers (unless purchased as a multi room package)
• Extra RG-6 cable over 100 feet per run
• Mounting and grounding the DIRECTV^® System dish antenna on any surface of the home where a 25' ladder can not reach
• Drilling through more than 1 exterior and 1 interior wall
• Phone jack wiring where existing service is more than 25 feet from receiver
• Providing any enhancements to existing phone system
• Connections to stereo, VCRs, and/or various audio components that are not co-located with the DIRECTV^® Receiver
• Special moldings or other cosmetic hardware used to hide exposed cables
• Non-penetrating roof mount, pole mount, or chimney mount
• Removal and/or repair of previously mounted equipment
• Or any other services not listed above

Standard Dual-Tuner (DIRECTV^® DVR) Professional Installation includes:

• Mounting and grounding the DIRECTV^® Dish antenna on an exterior vertical wall of a single-family dwelling (if applicable)
• A dual run of up to 125 feet of swept tested RG-6 between the LNB and primary TV is supplied by the installer
• Any underground cable used in the installation is "flooded" type RG-6 or greater
• No "flooded" cable is used inside the customer's home
• All "F" fittings used are designed for the application "out of the box" (i.e. additional boots or "goo" are NOT to be used in an attempt to make a non-weather tight fitting work outdoors)
• RG-6 cable is installed from the LNB to 1 TV, through an exterior wall (standard wood frame or 1 layer of masonry).
• The satellite receiver's remote will be programmed to work with the customer's equipment (e.g. TV, VCR)
• A connection will be made to an existing phone jack within 25 feet of the installed receiver location. (connection to a phone line is required for DIRECTV^® System activation). Installer is not responsible for signal strength
• All hardware necessary to mount, wire, and ground the satellite system, within the above limits, will be supplied to the consumer without extra charge

Standard Dual-Tuner (DIRECTV^® DVR) Professional Installation does not include:

• The relocation or installation of an existing receiver to another location
• The splitting of existing or new satellite lines
• Mounting and grounding the DIRECTV^® System dish antenna (if applicable) on any surface of the home where a 25 feet ladder cannot reach
• Drilling through more than 1 exterior and 1 interior wall phone jack wiring where existing service is more than 25 feet from receiver
• Providing any enhancements to existing phone system (e.g. upgrading a phone line to support a 56K modem). There will be an additional charge to customer if no suitable existing connection is available
• Connections to stereo, VCRs and/or various audio components that are not co-located with the DIRECTV^®  receiver
• Special moldings or other cosmetic hardware used to hide exposed cables
• Non-penetrating roof mount, pole mount or chimney mount (if applicable)
• Removal and/or repair of previously mounted equipment
• Or any other services not listed above

  EACH advanced (dual tuner) receiver requires 2 runs of RG-6 from LNB or multi-switch. Cable length included in these installations is up to 125 feet from LNB to advanced (dual tuner) receiver.

Please Note:

• Complex and/or custom installations, including multiple DIRECTV^® Receivers, special purpose satellite dishes, etc., will result in additional fees. Please contact us for details before ordering 
• If you are considering a professional installation of any DIRECTV^® advanced system, including any dual-tuner receiver, additional cabling is required to connect the second tuner. Additional installation charges may apply. If so, they will be charged at the time of installation by the installer